Top Workplace & People Analytics Blog Posts

How to Export & Analyze Claude Enterprise Usage Data (CSV + Analytics API)

Philip Arkcoll
July 16, 2026
Step-by-step guide to exporting Claude Enterprise usage data through CSV downloads & the Analytics API, plus how to turn raw exports into insights.

The Benefits of People Analytics in Enterprise

Philip Arkcoll
May 27, 2024
Five key value propositions for People Analytics at the enterprise level, from operational efficiencies to employee engagement and retention.

How to Measure Leadership Performance (with real data)

Philip Arkcoll
May 20, 2024
Augment traditional leadership metrics with new and holistic KPIs to better measure and enhance how leaders shape work culture and business success.

Manager Effectiveness: 5 Metrics That Matter More than eSat Scores

Laura Morris
May 17, 2024
If you’re judging Manager Effectiveness based on eSat scores, you’re moving too slowly. eSat scores are lagging indicators of how it’s going. Here are 5 metrics that matter more than eSat scores if you're looking to more effectively lead your team.

Manager Effectiveness: It's Time for a New Playbook

Laura Morris
May 1, 2024
The pandemic fundamentally changed what it means to be a good team manager. Dive into 3 key shifts in modern management effectiveness in 2024.

Developer Experience Metrics: How to Measure DevEx in 2026

Laura Morris
November 13, 2023
Instead of fixating on developer output, we should focus on identifying the fundamental components of a productive development team and work environment. Solving this requires a different approach—a focus on optimizing the developer experience. This approach aims to understand the day-to-day experience of developers and the various friction points they may encounter at work.

Worklytics Benchmarks: See How You Compare

Laura Morris
October 18, 2023
"Is this normal?" We get asked that a lot. With Worklytics Benchmarks, you'll see how your company compares to peers across key metrics like time spent in meetings, workday span, collaboration habits, and more.

Data-Driven Study: Do Top Performers Work Longer Hours?

Laura Morris
June 20, 2023
Do top performers really work longer hours? Explore what the data says about productivity, performance, & the link between hours worked & output.

The Importance of Passive Listening

Laura Morris
May 31, 2023
The shift to hybrid work has prompted forward-thinking organizations to reevaluate their traditional employee listening strategy. Active listening – typically done via semi-annual or quarterly employee surveys – continues to play an important role in understanding sentiment. But leaders are now augmenting those survey results with passive listening tools that allow them to understand the real-time behavioral drivers of employee attitudes. Here's a 3-step process for how that works in practice.

6 Work Metrics that Matter During an Economic Downturn

Philip Arkcoll
May 22, 2023
Amid persistently high inflation, volatile market conditions, and uncertainty on consumer demand and sentiment, companies are increasingly starting to freeze hiring. Teams are quickly realizing that they need to find ways to work more efficiently with limited resources. How do organizations work to adapt to these new challenges? Here are some metrics we’re seeing companies use to gain visibility into how their teams are working and to help optimize how they work and collaborate to get more done in an increasingly constrained environment.

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