Top Workplace & People Analytics Blog Posts

How to Track LLM Token Usage and Cost

Philip Arkcoll
April 27, 2026
A practical guide to monitoring LLM token consumption and API costs across OpenAI, Anthropic, and more with code examples and best tools.

How to Measure Leadership Performance (with real data)

Philip Arkcoll
May 20, 2024
Augment traditional leadership metrics with new and holistic KPIs to better measure and enhance how leaders shape work culture and business success.

Manager Effectiveness: 5 Metrics That Matter More than eSat Scores

Laura Morris
May 17, 2024
If you’re judging Manager Effectiveness based on eSat scores, you’re moving too slowly. eSat scores are lagging indicators of how it’s going. Here are 5 metrics that matter more than eSat scores if you're looking to more effectively lead your team.

Manager Effectiveness: It's Time for a New Playbook

Laura Morris
May 1, 2024
The pandemic fundamentally changed what it means to be a good team manager. Dive into 3 key shifts in modern management effectiveness in 2024.

Worklytics Benchmarks: See How You Compare

Laura Morris
October 18, 2023
"Is this normal?" We get asked that a lot. With Worklytics Benchmarks, you'll see how your company compares to peers across key metrics like time spent in meetings, workday span, collaboration habits, and more.

Data-Driven Study: Do Top Performers Work Longer Hours?

Laura Morris
June 20, 2023
Do top performers really work longer hours? Explore what the data says about productivity, performance, & the link between hours worked & output.

The Importance of Passive Listening

Laura Morris
May 31, 2023
The shift to hybrid work has prompted forward-thinking organizations to reevaluate their traditional employee listening strategy. Active listening – typically done via semi-annual or quarterly employee surveys – continues to play an important role in understanding sentiment. But leaders are now augmenting those survey results with passive listening tools that allow them to understand the real-time behavioral drivers of employee attitudes. Here's a 3-step process for how that works in practice.

6 Work Metrics that Matter During an Economic Downturn

Philip Arkcoll
May 22, 2023
Amid persistently high inflation, volatile market conditions, and uncertainty on consumer demand and sentiment, companies are increasingly starting to freeze hiring. Teams are quickly realizing that they need to find ways to work more efficiently with limited resources. How do organizations work to adapt to these new challenges? Here are some metrics we’re seeing companies use to gain visibility into how their teams are working and to help optimize how they work and collaborate to get more done in an increasingly constrained environment.

Redesigning Your Spaces to Enable a Smooth Return to Office

Philip Arkcoll
January 31, 2023
January’s headlines have been filled with companies compelling their workers to return to the office. For example, News Corp’s CEO Robert Thomson remarked: “Attendance is an absolute imperative... The spontaneity and serendipity of a dynamic office environment are crucial in creating and in iterating, so in-office attendance is vital to our future success.”But while executives are eager to have everyone together again, many employees are reluctant to forgo the flexibility of remote work...

Focus Time Increases Productivity in Teams

Laura Morris
July 29, 2022
Since the pandemic began, Focus Time has declined significantly for many of our clients. As we have been helping companies combine their survey data with their collaboration data, we are starting to see correlations that have never been measured before. One such correlation in the combined data we have consistently seen is the link between the focus time their employees have and how productive they feel.

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