Top Workplace & People Analytics Blog Posts

How to Track LLM Token Usage and Cost

Philip Arkcoll
April 27, 2026
A practical guide to monitoring LLM token consumption and API costs across OpenAI, Anthropic, and more with code examples and best tools.

Adapting Your Employee Listening Strategy for Times of Uncertainty

Philip Arkcoll
June 16, 2022
With the rise of remote/hybrid work, managers and employees no longer have as many opportunities to communicate with their teams. This hasdriven many organizations to rethink their traditional surveys-driven employee listening strategies (active listening) by augmenting them with passive listening strategies. Learn more on how to adapt your listening strategies to the new reality.

Top 5 Leading Indicators of Burnout in Remote/Hybrid Employees

Philip Arkcoll
May 11, 2022
Attrition is not the sole risk factor for stressed and burned-out employees; they also tend to demotivate and demoralize others in their wake. Taking a proactive approach is key to preventing burnout before it’s too late. We combined survey data with data on collaboration and work patterns to identify the leading indicators for burnout and take swift action to mitigate that risk. Below are 5 key metrics that correlate to burnout and are the ones we commonly see companies use to detect burnout drivers before it’s too late.

How to Make Hybrid Work a Success

Philip Arkcoll
April 12, 2022
The pandemic fundamentally changed how employees interact with each other and their leadership teams. If Hybrid Work is becoming your company's new normal, here are the 6 metrics that you should be measuring to make sure it's a success.

What Are the Best Companies Doing to Adapt to WFH?

Philip Arkcoll
June 26, 2020
COVID-19 has led to an unprecedented shift to work from home (WFH) for millions of people. In large part as a result of this experience, organizations are facing growing demand from employees to support more flexible or fully remote work well beyond the pandemic. It’s clear that nearly all organizations are dealing with short term...

Update: The Impact of COVID-19/WFH on Work Habits

Philip Arkcoll
May 6, 2020
We’re now 8 or 9 weeks into social distancing, depending on where you live. For many that means we’re over 2 months into the mass scale work from home experiment. Organizations everywhere are still working to understand and react to the major implications of this change. I’ve written about how we’re using data from productivity...

Measure How Your Organization is Adapting to WFH

Philip Arkcoll
April 1, 2020
The COVID-19 pandemic has led to an incredibly stressful period for millions around the world. Beyond all of the human tragedy and suffering, the working world is also facing an unprecedented challenge with the shift of hundreds of millions of employees to work from home. A number of our customers have reached out asking us

Could Workplace Nudges Help Fix ONA's Biggest Problem?

Philip Arkcoll
January 3, 2020
It’s clear from the growing number of events, articles and multitude of new vendors in the space that organizational network analysis (ONA) is gaining real momentum. Josh Bersin recently called out ONA as one of the top disruptions in HR for 2020. It’s not hard to see why there is so much excitement. HR leaders...

Using Data To Measure How Healthy Your Teams Are

Philip Arkcoll
November 4, 2019
Learn how to assess team health with data. Uncover metrics that reveal collaboration, productivity, and well-being to build stronger, high-performing teams.

5 Easy Ways to Improve Your Employee Experience

Philip Arkcoll
October 1, 2019
Many HR leaders are predicting that 2019 will be the year of Employee Experience [1][2]. The growing interest comes from the realization that there are huge returns to be gained from paying thoughtful attention to the design of every employee interaction. These include faster onboarding, improved engagement, increased productivity and the ability to attract and...

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