Manager Effectiveness: 5 Metrics That Matter More than eSat Scores

If you’re judging Manager Effectiveness based on eSat scores, you’re moving too slowly. eSat scores are lagging indicators of how it’s going. Here are 5 metrics that matter more than eSat scores if you're looking to more effectively lead your team.

Worklytics Benchmarks: See How You Compare

"Is this normal?" We get asked that a lot. With Worklytics Benchmarks, you'll see how your company compares to peers across key metrics like time spent in meetings, workday span, collaboration habits, and more.

Do Top Performers Work Longer Hours?

When we combine work data with performance reviews, 2 key trends emerge: (1) Working longer hours does not lead to better performance scores. (2) Working intensely does. Instead of measuring your time at work, consider measuring your work intensity: amount of work done / time spent working.

The Importance of Passive Listening

The shift to hybrid work has prompted forward-thinking organizations to reevaluate their traditional employee listening strategy. Active listening – typically done via semi-annual or quarterly employee surveys – continues to play an important role in understanding sentiment. But leaders are now augmenting those survey results with passive listening tools that allow them to understand the real-time behavioral drivers of employee attitudes. Here's a 3-step process for how that works in practice.

6 Work Metrics that Matter During an Economic Downturn

Amid persistently high inflation, volatile market conditions, and uncertainty on consumer demand and sentiment, companies are increasingly starting to freeze hiring. Teams are quickly realizing that they need to find ways to work more efficiently with limited resources. How do organizations work to adapt to these new challenges? Here are some metrics we’re seeing companies use to gain visibility into how their teams are working and to help optimize how they work and collaborate to get more done in an increasingly constrained environment.

Redesigning Your Spaces to Enable a Smooth Return to Office

January’s headlines have been filled with companies compelling their workers to return to the office. For example, News Corp’s CEO Robert Thomson remarked: “Attendance is an absolute imperative... The spontaneity and serendipity of a dynamic office environment are crucial in creating and in iterating, so in-office attendance is vital to our future success.”But while executives are eager to have everyone together again, many employees are reluctant to forgo the flexibility of remote work...

Focus Time Increases Productivity in Teams

Since the pandemic began, Focus Time has declined significantly for many of our clients. As we have been helping companies combine their survey data with their collaboration data, we are starting to see correlations that have never been measured before. One such correlation in the combined data we have consistently seen is the link between the focus time their employees have and how productive they feel.

Top 5 Leading Indicators of Burnout in Remote/Hybrid Employees

Attrition is not the sole risk factor for stressed and burned-out employees; they also tend to demotivate and demoralize others in their wake. Taking a proactive approach is key to preventing burnout before it’s too late. We combined survey data with data on collaboration and work patterns to identify the leading indicators for burnout and take swift action to mitigate that risk. Below are 5 key metrics that correlate to burnout and are the ones we commonly see companies use to detect burnout drivers before it’s too late.

How to Make Hybrid Work a Success

The pandemic fundamentally changed how employees interact with each other and their leadership teams. If Hybrid Work is becoming your company's new normal, here are the 6 metrics that you should be measuring to make sure it's a success.

What Are the Best Companies Doing to Adapt to WFH?

COVID-19 has led to an unprecedented shift to work from home (WFH) for millions of people. In large part as a result of this experience, organizations are facing growing demand from employees to support more flexible or fully remote work well beyond the pandemic. It’s clear that nearly all organizations are dealing with short term...

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